Frequently Asked Questions & Additional Information
Pricing guides are located at the top of the Contact page. If you do not see a package that suits your needs, a customizable package can be created for you.
1. What are your rates?
No, I do not own a studio. However, I can rent a studio space for your session. The studio rental is an additional fee which can be added to your package. Hourly rates vary depending on the location.
2. Do you own a studio?
Failure to select all final images from the online gallery in a timely manner may delay the delivery of the final edited images. The standard turnaround time for final edited images is 2 weeks from the date you select and submit your final image selections in Pixieset. If the final edited images are needed before the standard 2 week turnaround period, a rush fee will apply. To avoid rush fees I encourage you to schedule your session at least 3 weeks prior to your event date.
4. How soon will I receive my images?
An invoice will be sent to you through Pixieset. A non-refundable retainer fee of 40% of the package total is required to secure your booking.
Ex. If you choose the SILVER package ($320), Skin Retouching ($20) and 1/hr. Studio Rental ($70), your total will be $410. Your retainer fee is $164.
Once the contract and invoice is sent to your email, both forms must be completed within 24 hours to reserve your date on my calendar. The remaining balance is due on the day of the photoshoot and can be paid on the second installment on your invoice by card or paid via cash. Please note, no final images will be sent until the final payment is made.
3. Retainer, Payment Terms, and Contract
In the event of inclement weather (or other sever conditions that affect safety or the quality of the shoot), we can reschedule your session. If we are unable to find a suitable date to reschedule, the deposit will be refunded. This applies to outdoor sessions only. For any other reasons you need to reschedule (excluding weather), there will be a $15 rescheduling fee.
5. What happens if the weather is bad?
Clients arriving more than 20 minutes late without notice will be considered a no-show. Clients who fail to arrive for their scheduled session without notice will be marked as a no-show. You will be permanently banned from booking future sessions with Deja Proctor Photography.
6. No shows
7. Can I change the package I selected once my retainer fee has been paid?
Once your package is booked, it cannot be downgraded and no refunds will be issued for the difference. Please select your package carefully.
The client is responsible for obtaining all required consents, as applicable, have been obtained prior to your session. This includes venues or locales where the services are to be performed or from attendees or participants of the photoshoot.
8. Required consents